Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of this website and any related services, including
wholesale inquiries, accounts, and orders. By using the site, you agree to these Terms.
If you do not agree, do not use the site.

This platform is intended for business users. For how we handle personal data, see /privacy-policy/.
For cookies, see /cookie-policy/. For our compliance posture, see /compliance/.

Key hubs: Wholesale · Documentation ·
Shipping · Legal status · Contact

1) Eligibility and business use

  • You represent that you are using this site on behalf of a business or in a professional capacity.
  • You are responsible for ensuring that your use of the site and any purchases align with your local laws and internal policies.
  • We do not provide legal advice. Legal context references are informational only (see /legal-status/).

2) Account registration and security

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate and current information and to update it when necessary.
  • We may suspend accounts that present security risk, repeated abuse, or material misuse of the platform.

3) Wholesale ordering and order acceptance

All orders are subject to acceptance. Submission of an order does not guarantee acceptance or fulfillment.
We may request additional information to validate an order, align documentation, or mitigate risk.

MOQs and wholesale structure

Documentation-first requirement

Wholesale buyers are expected to review documentation and make decisions using batch-linked records.
If you require specific documents prior to purchase, request them before placing an order.

4) Product information and disclaimers

  • Product descriptions and documentation references are provided for operational clarity and buyer evaluation.
  • We do not guarantee that any product is suitable for a particular purpose or jurisdiction.
  • Buyers are responsible for destination-market assessment and for their own compliance decisions.

For conservative context on EU buyers and process, see /wholesale/thca-eu-buyers/
and our documentation hub: /documentation/.

5) Pricing, quotes, and taxes

  • Quotes may be time-limited and based on stated assumptions (quantity, destination, documentation scope, and availability).
  • Prices may change without notice until an order is accepted.
  • Taxes, duties, and import-related costs (where applicable) are generally the buyer’s responsibility unless explicitly stated in writing.

6) Payments, risk controls, and chargebacks

Payment methods and settlement timelines may vary. We may apply additional verification for certain orders.
Buyers must ensure payment details are accurate and that their authorized representatives place orders.

  • Chargebacks and disputes: where applicable, disputes should be raised promptly with clear supporting documentation.
  • Fraud prevention: we may cancel or pause orders that trigger fraud or abuse signals.

Note: Documentation integrity matters in disputes. Keep your batch file organized using
traceability and COA standards.

7) Shipping, delivery, and documentation

Shipping outcomes depend on destination requirements, carrier handling, and enforcement conditions.
We do not promise customs clearance, delivery timelines, or “guaranteed delivery.”

Risk disclosure

Buyers acknowledge that cross-border shipments may be inspected, delayed, returned, or refused. See
/documentation/risk-disclosure/ and /insights/
for operational context.

8) Returns, refunds, and non-conforming goods

Because this is a wholesale, documentation-led environment, outcomes are evaluated against written specs and batch documents.
If a batch is alleged to be non-conforming, buyers should provide:

  • Order ID and batch/lot ID(s)
  • Photos and receiving notes (packaging condition, seals, labeling)
  • Relevant COA(s) and any independent test results (with chain-of-custody where possible)

Non-conformance handling is tied to testing and traceability standards:
testing standards ·
batch traceability.

9) Acceptable use

  • You agree not to misuse the site, attempt unauthorized access, or interfere with site operation.
  • You agree not to submit false information or impersonate any person or entity.
  • You agree not to use the site to request or coordinate unlawful activity.

10) Intellectual property

The site content, branding, and materials are owned by us or our licensors and are protected by applicable laws.
You may not reproduce or republish content without permission, except as allowed by law.

11) Third-party links and services

The site may include links to third-party sites or services. We are not responsible for third-party content,
policies, or practices. Review their terms and privacy notices separately.

12) Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential,
or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of the site.

Our total liability for any claim arising out of or related to the site or services will be limited to the amount you paid
to us for the relevant order or service giving rise to the claim, where permitted by law.

13) Indemnification

You agree to indemnify and hold us harmless from claims, liabilities, damages, and expenses (including reasonable legal fees)
arising from your use of the site, your breach of these Terms, or your violation of applicable laws or third-party rights.

14) Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page.
Your continued use of the site after changes become effective constitutes acceptance of the updated Terms.

15) Contact

For questions about these Terms or a specific order, contact us via /contact/.

FAQ

Are these Terms intended for consumers?

No. This platform is designed for B2B and professional use. If you are not acting in a business capacity, do not use the site.

Do you provide legal advice on THCA legality?

No. We provide operational information and documentation standards. See /legal-status/ for context and consult counsel for decisions.

Do you guarantee delivery or customs clearance?

No. See /shipping/ and /documentation/risk-disclosure/.

What documentation should I request before buying?

Start with COA requirements, then align
traceability and lab verification.