Compliance Disclaimer
This Compliance Disclaimer explains how compliance-related information is presented on this platform and clarifies the limits of what we provide.
We are compliance-first and documentation-focused, but we do not provide legal advice and we do not guarantee outcomes.
Start points: Compliance hub · Documentation hub ·
Shipping hub · Legal status hub ·
Wholesale hub
Informational-only (not legal advice)
The information on this site—including country/legal context pages, testing standards, COA guidance, and shipping documentation guidance—is provided
for informational and operational purposes only. It is not legal advice and is not a substitute for guidance from qualified professionals.
If you need a legal determination for a specific destination market, you should consult qualified counsel and/or an import specialist.
Use our /legal-status/ hub as a starting point for context, not a final decision.
Jurisdiction variability and enforcement risk
Requirements can vary significantly by country and may change over time. Even where a product appears to meet a stated threshold or standard,
enforcement conditions may differ (inspection practices, documentation expectations, sampling methods, and local interpretations).
- No guarantee of acceptance: we do not guarantee customs clearance, delivery timelines, or shipment acceptance.
- Risk exists: shipments may be inspected, delayed, returned, or refused based on destination controls and carrier handling.
For operational context and buyer expectations, review:
/documentation/risk-disclosure/ and /shipping/.
Buyer responsibility (non-transferable)
Buyers are responsible for their own compliance decisions. Specifically, buyers are responsible for:
- Assessing destination-market requirements and permitted product categories
- Confirming import eligibility, labeling expectations, and documentation needs
- Maintaining internal records and audit trails
- Ensuring ordering decisions align with business policy and risk tolerance
If you’re building your procurement file, start with:
/documentation/ and /compliance/.
Documentation-first standards (what we actually provide)
Our role is operational: we emphasize documentation completeness, consistent batch identifiers, and verifiable testing practices.
That means we help you evaluate batches using records that can be reviewed internally.
Core documentation pillars
- COA requirements: what a COA must include to be considered complete
(/compliance/certificate-of-analysis/). - Testing standards: baseline test panels and sampling discipline
(/compliance/thca-testing-standards/). - Lab verification: verifying lab identity and scope
(/compliance/lab-verification/). - Batch traceability: mapping batch/lot IDs across documents
(/compliance/batch-traceability/). - Shipping documents: aligning invoice/packing list/batch mapping
(/compliance/shipping-documents/). - Packaging & labeling: documentation consistency with physical presentation
(/compliance/packaging-labeling/).
No guarantees (quality, legality, outcomes)
Even with strong documentation, we do not guarantee:
- that a destination market will accept a shipment
- that a product is lawful in a specific jurisdiction
- that third-party lab results will be interpreted identically by all parties
- that carriers, customs, or other third parties will handle a shipment without delays
Our standards are designed to reduce uncertainty, not eliminate it. The responsible approach is to decide
with a written buyer SOP, defined acceptance criteria, and a documented retest/dispute process.
Third-party reliance and verification
Certain information may be provided by third parties (labs, carriers, service providers). Buyers should treat third-party materials
as inputs that can be verified, not as unchallengeable truth.
- Verify labs using /compliance/lab-verification/.
- Use sample formats as references only: /documentation/sample-coa/.
Contact
If you need documentation for a specific batch (COA, traceability, lab verification, shipping mapping),
contact us via /contact/ and include the batch/lot ID(s).
FAQ
Does a COA prove legality in my country?
No. A COA is a technical lab report and one part of a broader compliance assessment. Use it alongside
destination-market review and internal controls. Start at /legal-status/.
Do you guarantee customs clearance or delivery timelines?
No. See /shipping/ and /documentation/risk-disclosure/.
What’s the minimum documentation I should require as a wholesale buyer?
At minimum: a complete, batch-linked COA, traceability identifiers that map across documents, and verifiable lab details.
Start with COA requirements and
batch traceability.
Can you help me build a procurement SOP around these standards?
We can support documentation alignment and help clarify what records are needed. Use /documentation/
as the operational starting point and request specifics via /contact/.