Contact

Use this page for B2B wholesale inquiries and documentation requests. We prioritize
compliance-first communication: clear requirements, documented batch files, and traceable records.
We do not provide legal advice. For country context, start at /legal-status/.

Helpful hubs: Wholesale · THCA Flower ·
Compliance · Documentation ·
Shipping · Insights

What we can help with

Before you contact us

If you want fast, precise answers, include the information below. Otherwise you’ll get delays, back-and-forth, and vague outcomes.
This is wholesale: detail matters.

Minimum info for a wholesale inquiry

  • Buyer type: retailer, distributor, manufacturer, or other.
  • Destination country: where the goods are intended to be received.
  • Product format: e.g., flower (/wholesale/thca-flower/).
  • Target quantity: see /wholesale/minimum-order-quantities/.
  • Documentation expectations: COA fields, batch traceability needs, and lab verification requirements.
  • Timeline: when you need a quote and when you aim to place an order (no promises implied).

If you’re requesting documentation

  • Batch/Lot ID(s): the exact identifier(s) you need documentation for.
  • Document type: COA, traceability record, shipping docs mapping, or lab verification.
  • Use case: internal QA review, procurement approval, or logistics coordination.

Contact form template (copy/paste)

Paste the template below into your message to reduce turnaround time. If you leave key fields blank, expect follow-up questions.

Subject: Wholesale Inquiry / Documentation Request

Buyer type: (Retailer / Distributor / Manufacturer / Other)

Destination country:

Product format: (e.g., THCA Flower)

Target quantity:

Target specs: (THCA/Δ9-THC expectations, any contaminant panel requirements)

Documentation requested: (COA / Traceability / Lab Verification / Shipping Docs)

Batch/Lot ID(s): (if applicable)

Timeline:

Company name & role:

Best contact method: (Email / Phone / Other)

Reference pages that define our documentation baseline:
/compliance/ · /documentation/.

What happens after you reach out

  1. Requirement check: we confirm destination, product format, MOQ, and documentation scope.
  2. Document alignment: we identify which batch documents are needed for review (COA, traceability).
  3. Verification steps: when needed, we align lab verification expectations (lab verification).
  4. Quote structure: pricing and terms are framed using documented assumptions (/wholesale/pricing-structure/).

Compliance note

We communicate in a compliance-first manner. We won’t help you “work around” regulations, and we don’t provide legal opinions.
For destination context, use /legal-status/ and consult qualified professionals for legal decisions.

FAQ

Can you send a COA before I commit to a wholesale order?

In many cases, yes—if the request is tied to a specific batch/lot and your inquiry includes destination context and target quantities.
COA expectations are defined here: /compliance/certificate-of-analysis/.

Do you guarantee delivery, customs clearance, or timelines?

No. Logistics outcomes depend on destination rules, documentation, carrier handling, and enforcement conditions.
We focus on documentation readiness and process discipline. Start at /shipping/.

What’s the fastest way to get a quote?

Provide destination country, product format, target quantity, and your documentation requirements in the first message.
If you’re unsure where to start, review /wholesale/ and /wholesale/minimum-order-quantities/.

Can you verify a lab or confirm a COA is legitimate?

We can support verification steps as part of the documentation review process. Use:
/compliance/lab-verification/ and
/compliance/thca-testing-standards/.

Where do I learn your documentation flow end-to-end?

Start with /documentation/ and follow the operational flow at
/documentation/shipping-flow/.